Delivery & Return

Delivery & Returns

DELIVERY

We provide you with two delivery options:

EXPRESS DELIVERY

🚚

Your groceries will be delivered the same day you place your order in Cairo or Giza if you want + (extra fees).

Main DELIVERY

📅

Your groceries will be delivered at 48 working hours.

📦

Shipping charges

Shipping fees are calculated according to your area and the value of your order.

↩️

Returns

Unused products can be returned within 14 days,
while frozen products can be returned within 24 hours of receiving the order.
Your return request might be rejected if the product is damaged.

How can I make a return request?

You can contact our customer service team directly at:

(+20) 1068188729

Or you can send us an email:

If there's a product issue or mismatch, please contact our customer service team.
Ninja Food — Quality is our priority.